www.vogueking.me review

Return & Exchange
 

We are confident of our top product quality and excellent customer service, our customers will simply be satisfied with their purchases by us.
 
But in case a customer wishes to return or exchange the order, we offer:
1. Refund: 14-DAYS money back
2. Exchange: 30-DAYS exchange
from the day customer received the package.
 
How to return or exchange?
 
1. please make sure the item(s) you would like to return or exchange is/are NEW, UNUSED and can be sold again;
2. contact us by mail [email protected] to get our informations for return or exchange;
3. you may exchange the item for any other product in Vogueking at the same or lower price. If you exchange for a cheaper item, the remaining balance will be refunded to your credit card;
4. shipping-back costs are at the expense of customers. But if the item that you are returning or exchanging, is defective or shipped wrong, we will pay the shipping-back costs;
5. please insure the package. We are not responsible for shipping damages;
6. mail us the tracking number of the package after you have sent the item(s) back;
7. we will refund or exchange the item, once we have received the parcel;
8. please allow 1-2 weeks for the refund appearing on your credit card statement;
9. All returns or exchanges are due to a 15% restocking fee. But if the item that you want to return or exchange, is defective or shipped wrong, you don't need to pay the restocking fee;
10. we will not accept any refund or exchange, which was not proceeded in the way set forth.
 

What You See Is What You Get