Shipping Policy

Free Shipping to worldwide!

We Offer Free Worldwide Shipping On All Orders Throughout the World.

Your order is usually dispatched within 12-48 hours when your payment is received. We will deliver your order by USPS - Worldwide Express Mail Service (Online Tracking). Deliveries usually take 5~7 working days to arrive.

We need you to provide us a detailed shipping address. Please bear in mind that the address you provide must be the right and detailed one, otherwise, we are not responsible for the failed shipping. All our packages need a signature after you get your package. The P.O. Box address is not allowed. Please remember to sign your name after you get your package.

Return Policy

We accept returns for exchange or refund for the following reasons:

1. Shipping errors

2. Damaged goods

3. Dissatisfaction

Just email us at [email protected]We are always here to help.

FAQ

1. Are your items brand new?

All items are guaranteed brand new. We do not sell any used items, or factory defects.

2.Credit Cards: We accept Visa, JCB Cards, the amount should be less than 600 USD at a time.


3. How will you ship my designer shoes?

We ship all our designer shoes through courier services to your door. You will receive a tracking number so you can track the progress of your shipment.

4. How long can I receive items?

It usually needs seven days to delivery. If you don't receive your item over ten days, please contact us and we will check for you.

5. Do you ship the designer shoes internationally?

We ship designer shoes anywhere in the world. We uses UPS and EMS Express Courier for all of our shipments. We always ship within

6 days and guarantee the arrival of all of our shipments. Please contact us if your shipment is not received in a timely manner after receiving your tracking information. We have worked with these companies for a long time and guarantee your shipment.

7. Do you charge sales tax?

No, we will send the goods as a gift to you or mark less amount of the postage, so you would not or less to pay the sales tax.

8. How to get your wholesale price?

We are focusing on wholesaling the goods worldwide. Summing up the different demands of our customers, we would like to accept 5 pieces in one item or mix all kinds of items to offer the wholesale price! You can set up a trial order to inspect the high quality of our products and our best service. Any dissidence please consults with our sales staff.

9. Are all products showed in the website?

We are not putting every item of the designer louboutin on this site now. If you are looking for other style which is not displayed on this site,please tell us which one you like, and we can supply most of them to you.

10. How to know whether the products you ordered has been sent or not.

After we receipt your payment, we will send the products which you ordered to you within 24-36 hours, please note check your email,also we will send the parcel tracking number to your email, you can check the mailing status of products through the tracking number.

11. About cancel the order and refund.

If you want to cancel your order and refund, we need to deduct 30% of the payments in the amount, because it is the credit card companies' handling charges from us.